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TERMS OF SERVICE

Sim Dream Israel provides entertainment services using racing and flight simulators.
"Client" - any legally capable person who is a customer of the Sim Dream Israel service.
- to receive the service, prior reservation is required on the website simdream.co.il
- the service must be paid for when booking online by bank payment card and/or using a unique gift card number and/or using a unique gift certificate number.
- service duration is the time during which the simulator is available to the client who booked the service. Brief instructions before using the simulator include the duration of the service.
- the client undertakes to use Sim Dream Israel equipment carefully and in accordance with the instructions of the instructor and bears personal financial responsibility for damage to Sim Dream Israel property resulting from unauthorized or careless use.
- the client has the right to reschedule a pre-booked service to another day and time if there are at least 2 working days left before the service is provided. In other cases, rescheduling of the date and/or time of service provision is carried out by agreement of the parties, if possible.
- the fact that the client fails to show up to receive the service at the appointed time does not provide grounds for a refund of the cost of the service. The client's lateness to the appointed time does not provide grounds for providing the full duration of the service.
- the client has the right to refuse the service in accordance with the “Return Conditions”

- clients s in intoxication and/or under the influence of drugs will not be allowed to receive service

- children from 10 years and older are allowed into the simulator



The fact of booking a service on the website simdream.co.il confirms that the client has read and agreed with these rules.

RETURN POLICY

- cancellation of a service reservation and a refund is possible within 14 (fourteen) days from the date the reservation was made, but no later than 2 (two) working days before the service is provided.

- a gift card can be returned within 14 (fourteen) days from the date of purchase, but no later than 2 (two) business days before the service is provided, if a reservation has already been made using this card.

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